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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Thornton

Ryan Thornton

July 16, 2025

5  out of  5
rating by Ryan Thornton
"Nice and friendly"
We responded:
"Ryan, Thank you for your kind words! We’re happy to hear you found our team nice and friendly. We appreciate your support! - Amanda"
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Brandie Metcalf

July 14, 2025

5  out of  5
rating by Brandie Metcalf
"I would like to thank Ryan for helping me with all my insurance needs. No stone went unturned. He answered all of my questions, he was very helpful and understanding."
We responded:
"Brandie, Thank you for sharing your experience! We're so glad Ryan was able to assist you thoroughly and answer all your questions. His helpfulness and understanding are what we pride ourselves on. We appreciate your trust and look forward to continuing to support your insurance needs! - Amanda"
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Jeffrey collins

July 10, 2025

5  out of  5
rating by Jeffrey collins
"What a great agency to work with. Ryan was awesome throughout the process. We popped into their office unannounced and everyone was extremely warm and accommodating. I was looking for an agency I could have a lifetime relationship with as I just moved to aAuburn from California. I feeling very confident Simon agency will be part of my family for many years. If II could give 10 stars I would!"
We responded:
"Jeffery, Wow—thank you so much for the incredible review! We’re honored to welcome you to the Auburn community and thrilled that Ryan and the rest of the team made you feel right at home. Building lifelong relationships is exactly what we strive for, and your kind words mean the world to us. We’re so happy to have you as part of the State Farm family! - Amanda"
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Kristin Newman

May 30, 2025

5  out of  5
rating by Kristin Newman
"I love all the ladies in this office! They are all so friendly and helpful!"
We responded:
"Kristin, thank you for the amazing review! My team and I are always here to serve you and your insurance needs. -Amanda"
Profile photo of Debbie Howard

Debbie Howard

May 27, 2025

5  out of  5
rating by Debbie Howard
"Always very friendly and willing to help. Chloe is one of the best always willing to help!!!"
We responded:
"Thank you, Ms. Debbie!!!"
Profile photo of Craig Parisey

Craig Parisey

May 27, 2025

5  out of  5
rating by Craig Parisey
"Chloe and your team were outstanding ! Everyone was very helpful and understanding and made the whole process so much easier."
We responded:
"Craig, Thank you for your wonderful feedback! We’re thrilled to hear that Chloe and the team made the process easier and provided such helpful, understanding service. We truly appreciate you choosing us! - Amanda"
Profile photo of Nicole Arnold

Nicole Arnold

May 27, 2025

5  out of  5
rating by Nicole Arnold
"Best place to meet all insurance needs!! Would not choose any other insurance agency!! Best employees ever!!"
We responded:
"Nicole, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Amanda "
Profile photo of Jennifer Powell

Jennifer Powell

May 20, 2025

5  out of  5
rating by Jennifer Powell
"Great experience"
We responded:
"Jennifer, thank you so much for sharing your experience with us! - Amanda"
Profile photo of Terry Penick

Terry Penick

May 19, 2025

5  out of  5
rating by Terry Penick
"So much help today especially with allies, she was so much help with my questions and I learned so much from her."
We responded:
"Your experience with our team is exactly what we strive for, Terry. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Amanda"
Profile photo of Matthew

Matthew

May 13, 2025

5  out of  5
rating by Matthew
"Ryan did a great job of helping me get a good insurance fit for me. He walked me through my options and answered all my millions of questions."
We responded:
"Matthew, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Amanda"
Profile photo of Darien Delgado

Darien Delgado

May 8, 2025

5  out of  5
rating by Darien Delgado
"Good coffee and better friendly service. Will be bringing pastries for next time! Thanks so much for the help @allie"
We responded:
"Darien, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Amanda"
Profile photo of Landon McMillan

Landon McMillan

May 8, 2025

5  out of  5
rating by Landon McMillan
"Very responsive and helpful with getting swapped over to new insurance, would highly recommend"
We responded:
"Landon, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Amanda"
Profile photo of Alison Boisseau

Alison Boisseau

May 1, 2025

5  out of  5
rating by Alison Boisseau
"Could not ask for a better place or people to do business with!!"
We responded:
"Thanks for the kind words, Alison. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Amanda"
Profile photo of Kelly Forsha

Kelly Forsha

April 22, 2025

5  out of  5
rating by Kelly Forsha
"Fast and efficient! Allie called me right away and got me set up with updated Renters insurance same day!"
We responded:
"Kelly, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing you insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Amanda "
Profile photo of Carolyn Cropper

Carolyn Cropper

April 21, 2025

5  out of  5
rating by Carolyn Cropper
"Best insurance around! Very happy with the company!"
We responded:
"Carolyn, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Amanda "
Profile photo of Tammy Newton

Tammy Newton

April 17, 2025

5  out of  5
rating by Tammy Newton
"We have had State Farm insurance for over 10 years and we have never had a problem with them. The ladies in the office are always so nice and helpful."
We responded:
"Thank you for your loyal business over the years, Tammy! Our team values you and your business and look forward to many more years with you. - Amanda "
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Katie Meier

April 14, 2025

5  out of  5
rating by Katie Meier
"Always professional while still feeling like chatting with your neighbor"
We responded:
"Katie, your 5-star review made our day — thank you for choosing us! - Amanda"
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Amber Smith

April 7, 2025

5  out of  5
rating by Amber Smith
"Great experience!!!"
We responded:
"Amber, thank you for the kind feedback! - Amanda"
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Jeffrey Thomas

April 4, 2025

5  out of  5
rating by Jeffrey Thomas
"Excellent, service and personalities."
We responded:
"Jeffrey, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Amanda"
Profile photo of Shanette Newman

Shanette Newman

April 3, 2025

5  out of  5
rating by Shanette Newman
"After being with Farmers and having issues with coverage and their customer service as well, I switched to State Farm after doing a match thing on Google. I am sooooo happy that I switched. I'm getting more coverage and better service, better informed for way less than I was paying and getting at Farmers."
We responded:
"Shanette, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Amanda"
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kimberly

April 3, 2025

5  out of  5
rating by kimberly
"Allison is amazing and so helpful 🩵"
We responded:
"Kimberly, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Amanda"
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Amy Scarbrough

April 2, 2025

5  out of  5
rating by Amy Scarbrough
"Ashley is great, very informative and helpful. She went the extra mile to answer any questions I had, even chatting with the underwriters to confirm questions. Excellent!"
We responded:
"Amy, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Amanda"
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elaine hogge

March 26, 2025

5  out of  5
rating by elaine hogge
"Wonderful customer service"
We responded:
"Elaine, we have very much enjoyed working with you! Thank you for sharing! - Amanda"
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Cat iphone

March 21, 2025

5  out of  5
rating by Cat iphone
"Great service quick effective and friendly definitely will be recommending to friends"
We responded:
"Thank you so much! We have loved working with you ❤️"
Profile photo of John Gonzo

John Gonzo

March 20, 2025

5  out of  5
rating by John Gonzo
"Amazing service, and have full confidence and trust in her ability to handle any questions or issues."
We responded:
"Thank you, John!!!"